“Ohio is a bellwether, a test market. We have major chains headquartered here — Wendy’s, White Castle, Bob Evans,” said John Barker, who in January was named president and chief executive of the statewide organization that represents the state’s $20.5 billion dining industry.
As such, the state’s 22,000 eateries are often first to see changes that will later become industry-wide and also first to feel the difficult issues that can frustrate restaurant owners, everything from rising wages to emerging technology.
And association members, Mr. Barker said, “expect us to be the lead on these things.”
Mr. Barker came to Toledo as part of a “road trip” mission to meet with several area restaurant owners, hear about their experiences, and let them know what programs and services the organization has to help them.
He said the organization also is committed to do a better job of getting the message out of what restaurants do for a community. Read more.