If you operate a restaurant, how many times in the past year did you say:
- We need more staff, but no one is available to hire.
- Employees are leaving for another restaurant paying $1 more per hour.
- Other businesses are poaching our people.
ORA members regularly tell us that labor is the No.1 issue in the industry and it’s not unique to the restaurant and hospitality space. Many industries are struggling to find and retain a reliable workforce, including catering businesses, bars, food trucks, craft brewers and hotels.
In fact, as we face the uncharted waters of what is essentially zero unemployment in many areas of the U.S., including Ohio, we’ve started referring to the workforce chal...